Privacy Policy

Last updated September 8, 2018

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from glassclub.co (the “Site”). By visiting, subscribing to the GlassClub service, or placing an order on the Site, you agree to this Privacy Policy. If you do not wish to be bound by this Privacy Policy, please do not visit this site, place an order, or purchase a subscription. 

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. When you subscribe to the GlassClub service or place an order on the Site, we collect the personally identifiable information (“PII”) you give us such as your name, shipping address, email address, and credit card information. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

WHAT DO WE DO WITH YOUR INFORMATION?
We use your PII to give you the best possible customer experience. We only collect PII that is relevant to achieve this purpose. We will not share your PII with third parties, except as outlined in this privacy policy. Email addresses are used to contact customers about their orders and to announce new product releases and updates to our service. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you. GlassClub will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission, ever. 

We use Personal Information to: 

  • Process and fill your subscription or order
  • Notify you of your order status and provide a tracking number
  • Contact you regarding your order
  • Bill you
  • Identify and authenticate you 

Email marketing: By subscribing to our service or purchasing a product on this Site, you give us your permission to send you emails about our service, new products and other updates. 

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising at each of the following links:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

HOW WE PROTECT YOUR INFORMATION
The security of your PII is important to us. However, GlassClub will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

CONSENT
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no. SketchBox will never share, sell or rent your personal information to any third parties for marketing purposes unless you give us your express consent. 

HOW DO I WITHDRAW MY CONSENT?
If after you opt-in for email marketing, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or clicking 'Unsubscribe' located within any of our emails. 

DISCLOSURE
We may disclose your personal information if we are required by law to do so, if you violate our Terms of Service, or to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation.

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

For example, we use an outside shipping company to ship orders, and a credit card processing company to bill users. These companies do not retain, share, store or use your information for any secondary purposes beyond filling your order. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

LINKS
Links on this Site may direct you away from our Site. Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHILDREN
This Site does not knowingly target or collect information on children under the age of 13. Please do not use this Site if you are under the age of 13. 

SURVEYS AND CONTESTS
From time-to-time our Site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

QUESTIONS AND CONTACT INFORMATION
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]

 

 

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